Welcome to Palace Furniture. These Terms and Conditions ("Terms") govern your use of palacefurniture.shop and your purchase of products from us. By using our website or placing an order, you agree to these Terms. In these Terms, "Palace Furniture," "we," "us," and "our" refer to Palace Furniture, and "you" refers to any visitor or customer.

Eligibility

By using our website, you confirm that you are at least 18 years old, or that you are using the website with the involvement of a parent or legal guardian. You agree to provide accurate, current, and complete information when placing an order.

Products and Descriptions

We make every effort to display our products, including colors, fabrics, sizes, and features, as accurately as possible. Actual colors may vary slightly depending on your screen, and small variations in fabric and finish may occur. We recommend checking the size details shown on each product page before ordering, and contacting us if you need more information. We may update product descriptions or availability, or discontinue products, at any time.

Pricing and Taxes

All prices are listed in U.S. Dollars (USD). Shipping is free on all orders within the United States. Applicable sales tax, if any, is calculated at checkout based on your shipping address and shown before you complete your purchase. The price shown at checkout is the total you pay.

If a product is listed at an incorrect price due to an error, we will contact you before shipping. You may choose to continue at the correct price or cancel for a full refund. Price changes never affect orders that have already shipped.

Orders

Placing an order is an offer to purchase. You will receive an order confirmation email after your payment is processed. We may decline or cancel an order in cases of product unavailability, pricing errors, or suspected fraud. If we cancel an order after payment, you will receive a full refund to your original payment method.

Payment

We accept the payment methods listed on our Accepted Payment Methods page. By submitting payment information, you confirm that you are authorized to use that payment method. Payment is charged when your order is placed.

Shipping and Delivery

We ship only within the United States, from our warehouse. Orders are processed within 1–2 business days and delivered within 3–5 business days after shipping (4–7 business days in total). For full details, see our Shipping Policy.

Returns and Refunds

Returns are accepted within 30 days of delivery, subject to our Returns & Refund Policy. Approved refunds are issued within 7 business days. For full details, see our Returns & Refund Policy.

Intellectual Property

All content on this website, including text, logos, graphics, and design, is the property of Palace Furniture or its content suppliers and is protected by U.S. copyright and trademark laws. You may not copy, reproduce, or distribute our content for commercial purposes without prior written permission.

Acceptable Use

You agree not to use our website for any unlawful or fraudulent purpose; attempt to gain unauthorized access to our systems; interfere with the website's operation; upload viruses or harmful code; or submit false, misleading, or abusive content.

Customer Reviews and Submissions

If you submit reviews, comments, or photos, you confirm the content is honest, your own, and does not violate anyone's rights. You grant Palace Furniture permission to display it in connection with our business. We may remove content that is inappropriate or misleading. We do not edit reviews to change their meaning.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

Limitation of Liability

To the fullest extent permitted by law, Palace Furniture is not liable for indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability for any claim related to a product will not exceed the amount you paid for that product. Nothing in these Terms limits any rights you have under applicable consumer protection laws.

Governing Law

These Terms are governed by the laws of the State of California and the United States. Any disputes arising from these Terms or your use of our website will be resolved in the state or federal courts located in California.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

Palace Furniture

Address: 2035 Blossom St, Dos Palos, CA 93620, United States

Phone: +1 (209) 392-8359

Email: contact@palacefurniture.shop

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM PT